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How to order with Beijing Magnet Trading Co., Ltd?

Our process begins when a customer finds and is interested in a Beijing Magnet Trading Co., Ltd product online.

Step 1-2: Customer Inquiry

The customer contacts a Beijing Magnet Trading Co., Ltd representative. The representative will then determine if the product is a standard item or a custom-made one.

Custom Products

  • Design & Quote: For custom products, we can either use the customer's design drawings or create a design based on their needs. We then provide a quote.
  • Customer Decision: If the customer accepts our quote, we will send a Proforma Invoice (PI). If not, we are open to discussing feedback.
  • Production & Delivery: Once payment is received, we confirm technical details and begin production (usually up to 30 days). We then ship the order.

Standard Products

  • Quote & Decision: For standard products, we provide a direct quote.
  • Delivery: Once the customer accepts the quote, we will ship the product within 7 days.

Order Questions

  • 1. Inquiry & Trust

    1.1 How can I trust Beijing Magnet Trading Co., Ltd?

    • We are a verified member of the Trustpolit platform, requiring passport and company qualification verification.
    • We share transparent videos of our packing and shipping process on our YouTube channel.
    • Customers are welcome to visit our office and factory in Beijing and Tianjin.

    1.2 Final Quote Details:

    Quotes include product price, magnetic inspection fee ($39 for air shipments), and shipping. Taxes and customs clearance are typically excluded. Quotes are valid for 30 days. We accept T/T payment methods (bank wire transfer).

  • 2. Payment & Shipping

    2.1 Payment Methods: Beijing Magnet Trading Co., Ltd accepts TT (Bank Wire), Credit Cards (USD/EUR), Shipping Agent payments, and L/C for orders over $10,000.

    2.2 Shipping Terms: For orders under $10,000, we ship using DAP (Door to Door) terms by default. Delivery takes 7 days for in-stock items and 30 business days for customized products.

  • 3. Repair & Return

    3.1 Discount Policy: We offer cumulative discounts based on volume and reorder frequency.

    3.2 After-sales: We provide all necessary accessories and lifelong technical support.

    3.3 Returns: If a fault is demonstrated via video/test reports, we support returns to our port for large orders or free replacements for small-scale orders. Large-scale repairs include on-site engineer support at our expense.

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